We heard from users that it was annoying when the pop-up where users left comments was covering up the project. This made it difficult to see the item they were discussing.
So we updated the item UI. Now, all conversation around a feedback item takes place in the Items tab on the right side of your screen.
You can still see all the helpful data related to a feedback item, like a screenshot of what the project looked like when the item was left, the date and time the feedback item was created, the user’s browser info. You can send the feedback item to your project management tool via an integration or update the work status to let others’ know what’s happening.
Most importantly, you can reply to a piece of feedback with a comment and hold an entire conversation without ever covering up the project.